questions about the content and use of the guides
How often are the ARIANNE Relocation Guides updated?
We strive to provide the most up to date information and update our guides on a 3 to 6-month basis.Â
What languages are the ARIANNE Relocation Guides available in?
Currently, the guides are available in English. The Montreal Relocation Guide is available in both English and French.
How is the relocation guide delivered after purchase?
The relocation guide is available in digital format and will be delivered to you via email link within a maximum of one-hour after your purchase is complete. If you have any questions or need assistance, you can contact us at INFO@ariannerelocation.com.
What’s in the ARIANNE Relocation Guides?
ARIANNE Relocation Guides are comprehensive city-specific resources designed to help individuals and families who are planning to move to a new city in Canada. The guides cover a wide range of topics such as: welcome, relocation essentials, immigration programs and ressources, moving, local registrations, housing, working, education, finances, health, families, climate, culture, practical info, [...]
What payment methods are accepted for purchasing ARIANNE’s online relocation guides?
We use Stripe for payment processing which supports Visa, Mastercard, American Express, Discover, and Interac payments in Canada.
What should I do if I’m not satisfied with one of ARIANNE’s guides?
Your satisfaction drives our business. If our guide doesn't meet your expectations, you're entitled to a full refund within 30 days of purchase. However, we'd value the chance to understand your concerns and address them. Please get in touch, and we'll do our utmost to rectify the issue.
Why should I pay for a relocation guide when there is free information online?
While there's ample free information online, ARIANNE offers over 25 years of specialized expertise in the relocation industry. Our guides delve deep, addressing queries you might not even know to ask. They're curated with the latest insights on relocating to Canada, presented in a concise and user-friendly format. Instead of sifting through scattered online [...]
I want to relocate to Canada, but don’t know which city yet. Is there a general guide for moving to Canada?
We are in the process of compiling a general guide to moving to Canada, but because of provincial differences, we’d recommend researching a specific city to start with! Montréal and Toronto are our most popular destinations, but given the individualities of the Québec system, we recommend starting with the Toronto guide. If you change [...]
I have bought an online relocation guide, but would also like to speak to someone in person. Can I upgrade?
At ARIANNE, we understand that every relocation is different, and sometimes you’ll have questions that will need specific answers. If you wish to upgrade your membership to include an hour’s Tele-Consultation Services with one of ARIANNE’s relocation specialists, you can do so at any time for just $100 CAD (plus applicable taxes). [...]