FAQ

FAQ

FAQ

Why should we use a relocation agency, why can’t we just relocate ourselves?
Relocating is not simply a matter of finding a home and moving in. Everything should be carefully choreographed so that all the pieces fall into place at the appropriate time. The right house in the right area, the best school or childcare, all the government regulations must be met.  Visa’s if necessary will have to be organised, banking, mortgage, Medicare, social insurance, new driver’s licenses have to be arranged and all this whilst you try to find your bearings in a new city, perhaps country.

How long has ARIANNE been in the relocation industry?
ARIANNE Relocation Canada has been successfully relocating families and businesses for over 10 years.

Where in Canada does ARIANNE offer services?
ARIANNE delivers destination services in all major cities across Canada such as Montreal, Ottawa, Toronto, Calgary, Vancouver, as well as in rural areas through our vast network of partners.

How will ARIANNE assist me with my relocation?
ARIANNE will assist you by accompanying, guiding and supporting you through every step of your relocation. From before your arrival to the moment you call your new destination city home, your relocation counsellor will be there to assist you and answer any questions that will arise.

Is ARIANNE a person? Why did you choose the name ARIANNE Relocation Canada?
ARIANNE Relocation was named after the Myth of Ariadne and Theseus. In Greek mythology, Ariadne’s thread guided Theseus out of the labyrinth. The idea of basing our company name on a life saving guide made a lot of sense!

Preparing your move

How will I know what to do to prepare for my relocation?
There will be a myriad of essential decisions to be made and paper work to prepare. ARIANNE will work with you to answer all your questions and provide you with checklists/guides to ensure nothing is overlooked.

What do we do about our pets; can we bring them with us?
ARIANNE will provide you with all the information needed for you to relocate your pet to Canada. When required, we will coordinate this service with a pet relocation specialist.

Arrival

Will we have somewhere to live when we arrive?
ARIANNE has developed a network of corporate housing properties perfect for the first few weeks of your stay in Canada. These fully furnished accommodations are centrally located and cost effective when compared to a long term hotel stay.

How will we know which area in our new city, is right for us?
Many factors will effect your choice, factors such as lifestyle, budget, how far you are willing to travel to work, schooling, whether you are a family, a couple or single. ARIANNE’s local knowledge will help you make the right choice.

Can ARIANNE help us buy or rent a home?
Yes, ARIANNE understands that finding the right home is vital for the success of your relocation. ARIANNE will provide you with the services of a certified real estate agent specialized in assisting relocating clientele find their new home.*

Can ARIANNE help to ensure the quality and continuity of our children’s education?
At ARIANNE we pride ourselves on our knowledge of the Canadian education system. We will work with you to ensure the continuing excellence of your children’s education. There are many things to consider when discussing education in Canada; your work status plays a part, your destination is also pertinent as each province has its own guidelines on education. Which school system will you choose; private or public, English and/or French, immersion, international, religious? Will there be an entrance exam; are there available places in the appropriate age groups? What are the tuition fees? ARIANNE will address your parental concerns and facilitate the enrolment procedures.

My child is not school-aged yet. Can ARIANNE help me find childcare services?
ARIANNE realises how important childcare is to parents and will assist you in finding the right facility for you and your child.

Settling-in

How will I know whose services to contract with regards to my settling-in?
This is an important question as we sometimes forget that replacing what we take for granted everyday such as bank accounts, utilities, cars, cell phones, etc., takes time and local knowledge. ARIANNE has developed a broad network of trusted contacts that we will gladly share with you.

What happens if I need to get my work permit quickly; or if there is some delay in the process?
ARIANNE works with experienced immigration lawyers whose specialty is to assist professionals in obtaining their work visas as promptly as possible.

Can we call for assistance even after we are settled-in?
ARIANNE offers ongoing relocation assistance in most of its packages. This ongoing support can be available throughout the duration of your stay in Canada, providing you with information, resources and a friendly and helpful ear whenever needed.

Can ARIANNE help my partner find work after our relocation?
ARIANNE works with professional career counsellors which can work with your partner to help him/her understand the employment opportunities available in your new destination city.

I did not have ARIANNE to help relocate me and it has been a disaster, what can I do now?
ARIANNE will help you pick up the pieces and to put you back on the right path. Your counsellor will consult with you to establish where adjustments in your situation need to be made and with our strong network of contacts we will do everything in our power to right the wrongs.

Departure

Will ARIANNE be able to help us at the end of our assignment in Canada?
Departure assistance is useful to help you transition back to your home country of prepare your for your new destination. ARIANNE will guide you once again in the many steps required to leave Canada with peace of mind.

*In the province of Quebec, all real estate/brokerage transactions will be carried out by certified real estate brokers and agents members of ACAIQ. www.acaiq.com

Contact us to learn how ARIANNE Relocation’s team can be of service to you and your organization.

 

Testimonials

My relocation counsellor was absolutely exceptional. I have nothing but the utmost respect for such a devoted, intelligent and caring individual. I now have a beautiful place to call home and I am incredibly thankful to my counsellor for her hard work and dedication. She really went above and beyond to help me in this transition period and I am extremely grateful for that. Thank you ARIANNE. Martin Cyr | Imperial Tobacco Canada